Troubleshooting
Solutions to common issues, known bugs, and how Teamopipe compares to other CRMs.
Extension & sign-in issues
Teamopipe is not showing in Gmail
Steps to take when the Teamopipe sidebar is not appearing inside Gmail.
Teamopipe disappeared after a Chrome update
What to do if the Teamopipe sidebar disappeared from Gmail after a Chrome update.
Teamopipe is not working after switching Google accounts
What to do when Teamopipe stops working after switching between Google accounts in Chrome.
Blank page or app crash when adding an email to a deal
Troubleshooting steps for a blank page, TypeError, or crash while linking an email to a Teamopipe deal.
How to uninstall the Teamopipe extension
How to remove Teamopipe from Chrome, what happens to your data, and how to clean up the Gmail labels it leaves behind.
Known issues
Troubleshooting common issues — quick fixes
Quick fixes for the most common issues — date display offset, search quirks, linking errors, and leftover Gmail labels — in one place.
Invalid field error when moving deals
What to do when Teamopipe shows an 'invalid field' error while moving a deal between stages.
Search is not finding deals or contacts
What to try when Teamopipe search isn't returning a deal or contact you know exists.
Date field is showing the wrong day
What to do if a Teamopipe date field appears one day earlier than the date you entered.
Import screen disappears after clicking Continue
What to do when the Teamopipe import screen disappears mid-process.
Emails from deleted deals are still tagged in Gmail
If emails still show Teamopipe labels after a deal was deleted, the Gmail label may not have cleared correctly.
Why Teamopipe labels appear in Gmail
Explains why Teamopipe creates labels in Gmail and how they connect to pipeline stages.
How Gmail labels behave when deals move or are deleted
Explains Teamopipe-created Gmail labels, how they update when deals move, and what to do if a label remains after deletion.
Migrating from another CRM
How to migrate from Streak to Teamopipe
Step-by-step guide to moving from Streak CRM to Teamopipe with minimal disruption.
How to migrate from HubSpot to Teamopipe
A practical guide to moving contacts and deals from HubSpot into Teamopipe via CSV export.
How to migrate from Pipedrive, Copper, or another CRM
General migration guide for moving from any CRM to Teamopipe via CSV export.