Import screen disappears after clicking Continue

If the import screen disappears after you click Continue, this is a known bug affecting some Chrome versions. The import has not started — refresh and try again.

Steps to try

Refresh the page (close the tab and reopen it). Start the import again from the beginning. If it disappears a second time, restart Chrome completely and retry, or run the import from the Teamopipe web app at app.teamopipe.com via Settings → Import / Export. If it still fails, use the chat in the bottom-right corner or the contact form at teamopipe.com/en/contact with a screenshot and your Chrome version.

Check the file first

Before resubmitting, quickly verify: file is saved as .csv (not .xlsx), first row has headers, no merged cells or formulas, file size is reasonable (under 5MB for most imports). A file issue can sometimes trigger the disappearing screen.