Invited user accepted but cannot see pipelines

If an invited user accepted the invitation email but still can't see any pipelines, it's almost always a Google account mismatch — they signed in with a different email than the invite was sent to.

Most likely cause

The invite was sent to work@company.com but the person signed in with personal@gmail.com. Each Gmail address is a separate Teamopipe account. Pipelines aren't shared across accounts.

Fix it

Ask the user to sign out of Teamopipe and sign in again with the exact email address the invite was sent to, then accept the invite under their name → User settings → Received Invites. If they're not sure which address was invited, the admin can check the members list in Settings → Workspace. Also make sure they've been added to the pipeline as a collaborator — see how to manage pipeline collaborators. If it's still not resolved, use the chat in the bottom-right corner or the contact form at teamopipe.com/en/contact — include both email addresses.